HomeHelp and accessibility  

Help and accessibility  

Keyboard shortcuts

Shortcuts are programmed on the whole website:

  • " 1 " will lead you to the "Main Page" of the website;
  • " 2 "  will lead you to the Site map ;
  • " 3 "  will lead you to the "Help and accessibility";
  • " 4 "  will lead you to the "Contact us " page;
  • " r " will select the  input field of the browser;
  • " n " will allow you to acces directly to the main navigation of the website (only with text mode or deactivated css);
  • " k " will allow you to skip the whole navigation and to go directly to the main content of the page (only with text mode or deactivated css).

The following keyboards combinations will allow you to enable the shortcuts, depending on your browser:

  • Internet Windows: Alt+Maj et [Keyboard shortcut], then Enter; 
  • Mozilla, Netscape, K-Meleon , FireFox Windows: Alt+Maj and [Keyboard shortcut];
  • Opera 7 Windows, Macintosh, Linux: Maj + Echap and [Keyboard shortcut];
  • Safari 1.2 Macintosh: Ctrl and [Keyboard shortcut];
  • Mozilla, Netscape Macintosh: Ctrl and [Keyboard shortcut];
  • Galeon, Mozilla FireFox for Linux: Alt and [Keyboard shortcut];

Netscape 4, Camino, Galeon, Konqueror , Omniweb, Safari before version 1.2, Opera Windows for Linux before version 7, does not work with keyboard shortcuts. 

Compatibility with browsers

The development of this website did respected technical norms in matters of accessibility established by the consortium W3C as well as accessibility norms defined in the reference table ADAE and the norms WAI established by the consortium W3C.

Site conforme à la norme XHTML 1.0          Site conforme à la norme CSS 2          Site conforme à la norme WAI

Thus, this website will offer the best of itself with the browsers of the last generations while remaining accessible to older browsers.

The following browsers are recommended:

For Macintosh OS 10 : Opera, Safari, Mozilla Firefox; 
For Windows : Mozilla Firefox, Opera, Internet Explorer 6 et superior; 
For Linux : Mozilla Firefox, Opera.

Downloadable documents

A part of the downloadable documents will be presented in at least an accessible format (HTML, text only, RTF, Microsoft Word, PowerPoint, Excel).

You can nevertheless find downloadable documents in the PDF format without a directly associated accessible version.

If you do not have Acrobat Reader, you can download it free of charge on the Adobe website: download Acrobat Reader.

Or, you can transform PDF documents into classic HTML format by using the online conversion tool of Adobe; to do it, copy the link of the PDF file and stick in the field planned for that purpose on: online Adobe conversion tool.


Main parts

The links are located in the horizontal menu available on the top of all the pages. They allow to access directly the main parts of the website.

Internal navigation 

Quick access links:
A hidden link to the main page is located a the left top corner, in the TIPER logo and allow to go to directly to the main page.

Customisation of the appearance

How to increase the size of the font?
  • With Internet Explorer : go to the menu View / Size of the text and choose the size or press in the same time the key "CTRL" and "+" to increase the size or "CTRL" and "-" to decrease it.
  • With Mozilla : press in the same time the keys:
    "CTRL" and "+" to increase the size;
    "CTRL" and "-" to reduce it;
    "CTRL" and "0" to come back to the initial size.
How to apply a personalised style sheet

The display of this website can be specified with alternative style sheets defined by the user.

An alternative style sheet is defined thanks to the menu View of the browser that can support alternative styles:

  • Firefox, Mozilla : menu View / page style;
  • Opera 7 : menu Style ;
  • Internet Explorer 6.0 : with the menu Tools / Internet Options / General / Accessibility.


All the pages of the website are printable, clicking on the "print" keys of your browser.   


Access to everyone, universal access to information

Allowing the access of all to information and services with our website is a normal digital communication behaviour. This universal access, also called "digital accessibility" allows an access to the information no matter what is your access tool to internet, it allows in particular the disabled persons to consult all the information but also to use simply the online services. This will allows partially blind persons to read the information, to tetraplegic persons to use their specific equipments (voice commands, etc.) to navigate normally in the site but also to the users partially blind to be able to enlarge the characters from their keyboards, to the colour-blind persons not to be perturbed by the used colours, etc.

Thus, the universality of Web allows each of us to personalize its access to the information, to the elder to keep an autonomy of access to the information or for the the most nomadic to inquire at any time wherever they are.

Accessibility, how does it work?

Putting online an accessible website is above all a particular attention during the conception of the site and a motivation of the teams that update, daily, the contents. But it is also a will to respect the standards and the rules which, at the national and international level, define the digital accessibility and the quality of the web interfaces.

The respect for these standards consist in conforming to the accessibility reference table of the the Development of the Electronic Administration Agency ( A.D.A.E). This reference table is constituted with 92 criteria distributed on 3 levels. The first level which corresponds to a guaranteed accessibility contains 55 criteria divided in 13 chapters. The respect of the accessibility consists in making sure that every published contents respect scrupulously the totality of these criteria.

When we respect the accessibility standards, we allow each of us to consult the website with his own equipment, his specificity or even his habits. No matter what your browser is, the information remains available. The persons not partially blind can also use technical assistance, software which read the contents and the information presented to the screen and thus to listen to through a synthesis vocal or to read a Brail text. An effort was also made on the writing of the texts so that their accessibility was still improved.

The accessibility does not represent a multiplication of the techniques but a work on the quality of publishing the same contents to all.

A responsible behaving

Beyond a human initiative and a quality approach, opening an accessible website is also the answer to a legal obligation. The article 47 of the law of February 11th, 2005 for the equality of the rights and the chances, the participation and the citizenship of the disabled persons stipulates:
" The services of online public communication of State services, local communities and and public institutions must be accessible to the disabled persons".
Also, numerous European directives ask to respect a free access to the information for all without any discrimination, it is also digital accessibility.

But beyond the necessary respect for the law, the respect of a guaranteed accessibility to the information joins an environment and the sustainable development strategy. This axis allows to consider the information and the access to the services as a good belonging to all and consequently is the property of everybody.

To know more about accessibility: 

If you notice any mistake in one of the pages of the site, or if you meet a difficulty, do not hesitate to tell us by the "contact us" page.